FAQ's
Can I have my order shipped to a different address than my billing address?
Yes, we can ship to alternative addresses that are different than your billing address. However, your billing information must match before we can approve to ship to an alternative address. If you checkout with credit card or via PayPal, the address you enter on our website will be used for shipping purposes, regardless of the address you enter into the bank or PayPal's billing address check out process.
Please note, by default, PayPal will have automatically selected 'ship to billing', but as noted above, please disregard this, as we will ship only to the address entered on our website for shipping.
What forms of payment do you accept?
We accept online payments by:
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PayPal.
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Debit or credit card through PayPal (without registering for a PayPal Account).
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Credit card through Kasikorn Bank.
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PayPal-Credit via PayPal (make your payments in installments).
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Direct bank transfer.
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Western Union transfer.
Are all Gemstones for Sale at Sadaf Gems Natural?
We only sell natural gemstones, mined from the earth. We do not deal in any synthetic or lab-created gems. We guarantee all our gems to be natural and as described. Gemstones may be enhanced through treatment, but we fully disclose any and all treatments individually on each of our gemstone detail pages. Some examples of gemstone treatments / enhancements include routing heating, oiling and diffusion and assembling (opal doublets and ammolite). Doublets and assembled gemstones should not be confused with 'composite gemstones' (we do not sell any composites).